Privacy Policy

Last updated: 02 November 2026

Who we are and our role as data controller

datryze operates this website as the data controller under UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through the site and associated services related to professional live television production training and resources. Our registered address is 15 Holland Park Gardens, London W14 8DZ, United Kingdom and you may contact us at [email protected] or +44 20 7605 4123 for any data protection queries.

Scope of this privacy notice

This notice applies to all visitors to the website, individuals who submit enquiries via the contact form, and anyone who interacts with our services from within the United Kingdom. It covers data collected directly from you as well as data generated through your use of the site. It does not apply to third-party websites linked from our pages, which maintain their own privacy practices.

Categories of personal data and sources

We collect identification data such as name and job title, contact details including email address and telephone number, technical data such as IP address, browser type and device identifiers, usage data including pages viewed and time spent on site, and any additional information you voluntarily provide through forms. Data is obtained directly from you when you complete the contact form or subscribe to updates, and indirectly through cookies and analytics tools that record browsing behaviour.

Purposes of processing and legal bases

We process contact data to respond to enquiries on the basis of legitimate interest in providing customer support. We process usage data to improve site functionality and content relevance under legitimate interest. Where you have given consent we process data to send marketing communications about new courses and production resources. We may also process data to comply with legal obligations such as tax and accounting requirements under the legal obligation basis. Each purpose is assessed to ensure the processing remains necessary and proportionate.

Requirement to provide data and consequences of refusal

Providing contact details through the form is optional, yet failure to supply them will prevent us from responding to your specific enquiry. Technical data is collected automatically and cannot be refused without disabling essential site functions. Where consent is the legal basis you may withdraw it at any time without affecting prior processing.

Cookies and similar technologies

The site uses cookies and similar tracking technologies to enable core functionality, analyse traffic and personalise content. Full details of the categories of cookies deployed, their purposes and your options for managing preferences are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner.

Recipients of your data and service providers

We share personal data with trusted processors including web hosting providers, analytics platforms, email delivery services and professional advisers. These entities process data only on our documented instructions and under appropriate contractual safeguards. We may also disclose data where required by law to regulators, law enforcement or courts.

International transfers of personal data

Some of our service providers are located outside the United Kingdom. In such cases we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to ensure an adequate level of protection for your data.

Data retention periods

Contact form data is retained for twelve months after the last meaningful contact unless you request earlier deletion. Analytics data is retained in aggregated form for twenty-four months. Marketing consent records are kept for the duration of your consent plus an additional six months to manage suppression lists. Retention periods are reviewed periodically to confirm they remain justified by business or legal needs.

Security measures and data minimisation

We implement technical and organisational measures such as encryption in transit, access controls and regular security reviews to protect personal data against unauthorised access or loss. We limit collection to the minimum data necessary for each stated purpose and conduct periodic reviews to delete or anonymise data that is no longer required.

Your data protection rights

Under UK GDPR you have the right to access, rectification, erasure, restriction of processing, data portability and objection to processing. To exercise any of these rights please submit a written request to [email protected] or use the contact form on our Contacts page. We will respond within one month, extendable by a further two months where requests are complex.

Right to withdraw consent and object to marketing

Where processing relies on consent you may withdraw that consent at any time by contacting us or using the unsubscribe link in marketing emails. You also have an absolute right to object to direct marketing and to certain types of profiling; we will cease such processing upon receipt of your objection.

Right to complain to the supervisory authority

If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details and guidance are available on the ICO website.

Children and age restrictions

Our services and website content are intended for professionals aged eighteen and over. We do not knowingly collect personal data from individuals under the age of eighteen. If we become aware that data from a minor has been submitted we will delete it promptly.

Automated decision-making and profiling

We do not engage in solely automated decision-making that produces legal or similarly significant effects. Limited profiling may occur for analytics purposes to understand audience interests, but this does not result in automated decisions affecting individuals.

Changes to this privacy policy

We review this policy regularly and will update it when necessary to reflect changes in law, technology or our processing activities. The date of the most recent revision appears at the top of the page. Continued use of the site after an update constitutes acceptance of the revised terms.